Testimonies from our Clients
Testimonies from our Clients
We have had the privilege to work with so many great people whether they needed to sell their home or are searching for their own "peace of the mountains" here in Murphy, NC and the north GA and east TN Mountains.
Tom and I would like to take time to express our sincerest appreciation to Carol & Lee Barbour. We were fortunate enough to see a property for sale on another realtor’s website that we were very interested in. Tom had talked with Carol about some other properties and was very impressed with her professionalism. So we called Carol about the property and immediately she jumped into action. I’m certain without her prompt attention we might not have gotten this property. We are very grateful we got Carol as our realtor. She made a very tense time much easier. She was committed to making our dream come true. Her professionalism is something you don’t see often these days. She handled the sale, while we were 500 miles away, and kept us informed every step of the way. She is so pleasant to talk with. It’s rare these days to find someone with such a great work ethic. She is exactly what you want when you are looking for “your dream come true” We trusted her all and she did not let us down.
Let me just say, this was not and expensive property by most standards, but it was exactly what we were looking for, (it was our dream place) and we were treated like Royalty!
We not only feel like we got the place we dreamed about in the mountains, but we feel like we made some friends on the way! How great is that! Tom tells everyone, “If you’re looking for a place in the mountains, have I got a great realtor for you”!! Lee was always there for any help we needed from him. What a great team to have in your corner!
We will always be grateful to Lee & Carol for helping us reach for our dream!!!
We interviewed two other companies before we talked with Carol Barbour. Her competent answers and examples for all our questions ended our search. Carol continued her professional approach by providing step by step suggestions and directions from the listing through the closing. Her experience and focus allowed her to anticipate questions and provide answers, often before we were aware of them. This removed much apprehension and anxiety for us during the time our house was on the market and settled us during the final steps of leaving the house prior to closing. There were so many times we appreciated her attention to our specific needs. After seeing the flyers she prepared at the beginning of the process, we told her that they were so visually attractive and comfortably worded that we were sure people who came to see the actual house would be disappointed. Another such example came during the house inspection. Not only did she explain all that would transpire and coordinated the visits of the various parties to reduce stress on us, she also was there during the inspection and stayed after to explain what would follow. Her involvement did not seem obligatory; she provided service. The experience with Carol (and Lee, the double team approach never left us uncovered) was so positive. We will gladly recommend Carol to others. Thank you for the positive realty experience, especially when that has not always been the case.
Our Realtors, Carol and Lee Barbour did the greatest job in working so diligently in finding us the home that fit all of our needs. Coldwell Banker High Country is very fortunate to have them on your team. Our words alone are not enough to express our love and gratitude for them and they are great representatives of your company! They are an amazing team. We found our first new friends in a city we didn't know anyone.
Carol was fantastic! She was willing to go over and beyond the call of duty (EVEN trek through SNOW!!) to show us houses! I highly recommend her to my family and friends. She found us our dream home and we can not thank us enough for her listening, hunting, and having to patience to deal with us. She is awesome, and I can not say it enough!!
- Brian & Tami
We finally made it into our "dream home in the mountains" of Murphy, NC thanks to the tremendous help of Lee Barbour. Even before we were in a position to buy a home here, we made contact with Lee through his office. He was aware that we were not ready to buy at that time, but I'm sure he went out of his way to answer our questions and concerns about the process. Of course when the time did come for us to for our new home he was the one we wanted to work with. Lee lead us through the entire process and the concerns and questions were minimal because of his knowledge, incite and ability to anticipate the next step and keep us on top of the process. Everything went very smoothly and on time right down to the closing day. Thanks for being the best in the area. We would highly recommend Lee to anyone who is starting through the home buying process.
-Warren & Betty Pentz
I live on the West coast and owned property in Tennessee that I desperately needed to sell. My husband had just passed away and this became imperative for me to accomplish. The house had been empty for over 3 years, and no work had been done on it. It was rural, had a well, etc. and I had no idea how/who to contact about selling it. I went online, saw Carol and Lee’s ad for the Mountain Living Real Estate Office, and contacted them. Immediately I was aware that I had made an outstanding choice, as throughout the process of getting the information they needed to them, assisting me with hiring someone to “clean up” the place and guiding me through the escrow procedures, I felt cared about personally, not just a “customer” who needed to sell a property. Their attention to my needs, all the details involved in real estate sales and the professionalism they displayed in every matter, led to a rather rapid sale! I first contacted them in late Sept. 2011, and the property was sold – even closed early – in early January 2012! I would recommend this Mountain Living Team of Carol and Lee Barbour to everyone who is looking to either sell or purchase property in the area.
- S. Collins
We would like to let you know that Carol Barbour has been excellent to work with! We purchased our mountain Chalet in Murphy, NC and Carol was our agent. To begin with, Carol was immediate in her return communications throughout the transaction. Our first contact was in an effort to find someone to meet our travel schedule-which was very important to us that we find a reliable and efficient agent. Carol explored all avenues and other options prior to our visit. She gave excellent answers to our many questions in a timely manner. Carol always kept in touch to let us know exactly whet was happening. She had gone to our new home on various occasions for us and even sent pictures via email. My wife and myself were tough in some cases as most clients, but Carol always came through with great results and a smile. We are proud to say that this transaction went well, and with great hopes that another in the near future will be possible for business purposes. Of course Carol will be our agent again.
Kudos to Carol Barbour! She ia a totally outstanding person and agent. Carol devotes time and attention to every detail and knows the market. She takes time to make certain you find your perfect property and always answers emails and phone calls quickly and completely. Plus, after the sale, she continues to keep in touch to help with any questions and concerns It is my pleasure to totally recommend Carol, there isn't anyone better!
My husband and I had the pleasure of working with Carol when we walked into the Appalachian Land office only knowing that we were interested in viewing property in the Murphy area after having browsed the internet. We were warmly greeted by Carol, who immediately put us at ease. After discussing our interests and price range, Carol spent three days with us, taking us to a wide variety of existing homes and vacant properties. The day before we were scheduled to leave Murphy, we found the perfect piece of property and have since closed without any difficulties. We were amazed at how effortless the transaction was in purchasing our property. Carol kept us informed every step of the way and even went the extra mile by sharing recent photos of our property through email.
Without hesitation, we would recommend Carol to anyone interested in working with a realtor. Thank you for providing us with the best service possible and we look forward to working with you again in the future.
-Jim & Chris Rehak
After conducting many Real Estate transactions we were pleasantly surprised with the professionalism displayed by our agent Lee Barbour. It is our opinion that he surpassed by a large margin, what we had become used to. Information lacking in the listing was researched by him and the staff. We were then called and kept up to date on the sale as it progressed.
-Ed & Elizabeth
Everything was great. Carol went above and beyond her duties to help us in every aspect!
My wife and I fell in love with the Murphy area; so much so that we decided to relocate to the Murphy area when we retire. Lee and his wife, Carol, helped to make our search for property easy. Lee was always informative, helpful and honest in our search for property. He worked around our schedule to show countless properties. One day after looking at several properties lunchtime approached and of course lee asked if we wanted to stop for lunch and we assured him we were fine to continue looking. Lee skipped lunch to allow us more time to look at additional properties. On another trip, Lee helped to entertain our 13 year old son who had accompanied us on this particular trip. Lee always put us first and looked out for our best interest. We will do business with The Mountain Living Team again. This experience has been a blessing to us. Finding Lee and Carol was an answer to our prayers.
-Danny & Dale Spain
I recently purchased property in the Murphy, NC are. A friend of mine, here in Florida, had a business card for Lee & Carol Barbour. I sent an email to them and received a reply back the very same day, stating they would be most happy to assist me. Over the next several weeks, Carol helped me with properties I was interested in and her response to my questions were always prompt. When I visited the area and we met, I felt like we had been friends for a long time. Carol has a friendly smile and personality. Her cheerful voice on the phone would always make me smile, even though it might have been news I didn't want to hear. She remained positive and helped us to remain positive too. Our purchase was not a large "money maker" for Carol, but she treated us as if we were her biggest client. My husband and I were both very grateful to her. I would recommend her to anyone that I came across that was looking for a realtor.
Carol was great to work with. She worked very hard to get the job done! She has also been great working with my parents. She goes above and beyond. A rare quality indeed.
-Paul & Kay Scaglione
You were very helpful to me, especially being out of town. Very personable and a tremendous help. Always called back and did what they said they were going to do.
We just wanted to thank you for all your help in finding the right place for our next home. It has been such a pleasure sharing this with you. The trip was really more than we expected and that is because you took your time to organize and manage all the right homes to see. Thank you very much and we look forward to a wonderful friendship.
-John & Barbara Scheller
It was a pleasant experience to walk into your office and be greeted with a smile and very professional attitude.
-Gary St. Pierre
The photography is awesome and the write up is terrific. Your marketing and advertising program is very impressive. Without a doubt we have chosen the best and most professional realtors to list our property with. Besides all that you and Lee are just good people.
-Steve & Pat Kirchhoff